Design an Effective Service Process and Strategy for Your Company ATS offers a wide variety of Process Design Services for eService, Support, Field Service and Professional Services operations. We have helped industry leading service operations re-engineer their service processes to improve operational efficiency and drive world class levels of performance. Our proven service design process leverages input from key stakeholders within the organization and real world observation to determine the changes necessary to optimize service processes. In addition, we will align processes with industry standards and best practices to ensure your success. Our team of executive level service professionals, each has over five years of industry experience covering Support, eService, Field and Professional Service operations. Our consultants are experts at helping your organization manage the rapid change and complexities inherent to technology service operations. They have spent their careers running service operations and solving the complex problems that challenge the industry. Service Design Process Service Strategies can help you design your service processes from scratch or reengineer existing processes to take your organization to the next level of performance. We leverage our expertise and experience to align your new processes with industry standards and best practices, thereby ensuring your success. Our Approach Your processes and operating procedures will be examined to identify opportunities for improvement that will enable the organization to deliver the most efficient service at the right level of quality to customers.
